Terms & Conditions

Thank you for choosing Workwear 247 for your personalised garments.

Below is information you will find useful for a smooth purchase

Deliveries

• Non-Personalised items are generally dispatched within 2-4 Working days
• Personalised items 5-10 working days from confirmation of artwork.
• If there are any delays we will let you know within 24 hours of your purchase (Monday-Friday)
• Deliveries are sent on a Tracked 48hr service.

General Info and T+Cs

1. Personalised orders can not be returned or exchanged unless the items are faulty. So make sure you get your sizing right!
2. All orders must be via the website or in writing via email. No verbal orders will be accepted.
3. Orders are only dispatched in full and when complete. If you require part of your order to be dispatched separately there will be a second carriage charge payable.
4. Amendments to orders. Amendments must be received within 12hrs of placement of your order and must be in writing.
5. Any amendments received after this period may incur a 25% surcharge as your products will have been ordered and will incur a restocking fee.
6. All returns will be at the customers cost as will be the cost of sending replacements or changes of sizes etc.
7. All returns must be pre approved and will incur a 25% restocking fee and must be in their original condition with tags attached and in the original packing or the restocking fee will be 30%. Worn items will not be accepted.
8. Please ensure you have the right to use any designs and logos used on your garments. The customer indemnifies the company against any action for wrongful use of designs or logos.
9. Colours of garments may not match exactly as seen on the screen and returns will not be accepted on the basis of the colour not being as the customer expected.
10. Deliveries – Any discrepancies in deliveries must be reported in writing within 24 hours of receipt of you order.

• Please note that colours will not always match exactly the colours shown on the site as screen resolutions will vary the way colours are viewed however we endeavour to match colours as closely as possible to you original request.
• Set up fees will be applied if artwork is not received in the correct format. This being a Hi Res Jpeg for full colour logos on a block, EPS/PDF vector file for non block prints. This charge will be levied on receipt of the artwork.
• Colour match on Embroidered logos will be as close as possible. If you require a stitched sample of you logo there will be a one off £10 charge.